Policies, Terms & Conditions

Everhome Concierge assists with coordinating light home maintenance and trusted third‑party service providers.

This policy explains:

• Scope of coordination services

• Use of external contractors

• Payment responsibilities

• Limitations of liability

🔗 Download: Terms & Conditions Policy (PDF)​

Everhome Concierge is committed to protecting your personal information and maintaining strict confidentiality.

This policy explains:

• What personal information we collect

• How information is used and stored

• Confidentiality obligations

• Disclosure limitations

• Client rights regarding their information. 🔗 Download: Privacy & Confidentiality Policy (PDF)

Everhome Concierge assists with coordinating light home maintenance and trusted third‑party service providers.

This policy explains:

• Scope of coordination services

• Use of external contractors

• Payment responsibilities

• Limitations of liability

🔗 Download: Home Maintenance Policy (PDF)

Our Technology Support Policy explains how we assist clients with devices, software, and digital tools.

It includes:

• Scope of technology assistance

• Data security considerations

• Limitations of technical liability

• Client responsibility for accounts and passwords

🔗 Download: Technology Support Policy (PDF)

This policy outlines the terms for personal errands such as grocery shopping, prescription pickup, and household tasks.

Key considerations include:

• Authorized errands and spending limits

• Handling of cash and receipts

• Prohibited items or activities

• Client consent and instructions

🔗 Download: Errand Services Policy (PDF)

This policy applies to hourly companionship and lifestyle support services.

It outlines:

• Minimum booking requirements

• Scheduling and overtime

• Client responsibilities during service hours

• Boundaries of non‑medical support

🔗 Download: Hourly Concierge Support Policy (PDF)

Our Transportation Policy describes the guidelines for non‑medical transportation support.

It covers:

• Booking and cancellation requirements

• Client safety expectations

• Companion assistance

• Liability limitations

• Use of personal or third‑party vehicles

🔗 Download: Transportation Services Policy (PDF)