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Helpful Resources for Aging in Place

Aging at home is easier with the right information and support. This page gathers curated links, tools, and programs in Ottawa to help seniors and families plan for safe, independent, and meaningful living at home

Local Ottawa Senior Supports

These Ottawa-based organizations complement EverHome Concierge’s non-medical services and offer additional practical and social support for older adults.​

  • Ottawa West Community Support – Aging in Place (AIP) Program

    • Services: Homemaking, meals, transportation, nursing and allied health visits, personal care, case management, rapid response, and crisis support for seniors in select Ottawa Community Housing buildings.​

    • Phone: 613-728-6016 (main office)​

    • Website: https://owcs.ca/aging-in-place​

  • Ottawa West Community Support – Medical Appointment Transportation

  • City of Ottawa Programs for Older Adults

Information on Aging in Place

Evidence-based guides can help families understand options, ask better questions, and plan ahead for safe, independent living at home.​

  • Promising Practices for Enabling Aging in Place (Healthcare Excellence Canada): National overview of approaches that improve safety, health, and quality of life for older adults aging at home, including Ontario-based programs like Oasis and Ottawa West Aging in Place.​

  • Ottawa Housing and Care Options Overview: Online guides summarizing independent living, assisted living, memory care, and long-term care in Ottawa can help families compare settings when considering future transitions.​

  • Senior Services Directories: Local directories of senior-focused professionals (real estate, downsizing, legal, financial, and medical alert services) support planning, safety, and staying at home as long as possible.

Planning Tools for Seniors and Families

Simple tools and checklists can make conversations and planning around aging in place more practical and less overwhelming.​

  • Home safety and accessibility checklists: Use checklists to identify fall risks, lighting issues, and simple home modifications that can support independence. Many Canadian and Ontario organizations provide free downloadable home safety checklists.​

  • Care planning and appointment trackers: Printable forms or digital templates for medications, appointments, and contacts help families coordinate care, especially when multiple services are involved.​

  • Transition and move-planning guides: When a move becomes necessary, Ottawa-focused guides on downsizing, retirement residences, and respite care can help families compare options and timelines.

Transportation and Mobility Resources

Reliable transportation helps seniors stay active, connected, and independent. These services support mobility for older adults and people with disabilities in Ottawa.​

  • OC Transpo Para Transpo

    • What it is: Door-to-door, shared-ride transit for people whose disabilities prevent them from using conventional buses and trains.​

    • Phone (customer info and bookings): 613-741-4390; TTY: 613-741-5280; IVR information line: 613-842-3627​

    • Email: Paratranspo.lifemark@lifemark.ca​

    • Address: 925 Belfast Rd, Ottawa, ON K1G 0Z4​

    • Website: https://www.octranspo.com/en/para-transpo​

  • OC Transpo Rural Transportation Options

  • Community Support Transportation (Various Agencies)

    • What it is: Community agencies across the Ottawa region offer assisted transportation for seniors and adults with disabilities to medical appointments, groceries, and community programs.​

    • Example: Western Ottawa Community Resource Centre – “Transportation” program for seniors and adults with physical disabilities.​

    • Website (WOCRC transportation): https://wocrc.ca/program/transportatio

Ottawa Government Senior Support Programs

The City of Ottawa and Ontario-funded partners provide programs and financial supports that work alongside private and community services.​

  • City of Ottawa – Older Adults Hub

  • Rural Community Support Services (via City/Partners)

  • Home and Community Care Support Services (Champlain)

    • What it is: Provincially funded home and community care (nursing, physiotherapy, occupational therapy, personal support, and care coordination) to help people remain at home as long as possible.​

    • Website (Champlain region services directory): https://www.champlainhealthline.ca​

Mental Health and Counselling for Older Adults

Emotional well-being is a key part of healthy aging. These programs offer specialized support for seniors and their caregivers in the Ottawa region.​

  • Royal Ottawa Mental Health Centre – Geriatric Program

    • Services: Assessment, treatment, and support for older adults experiencing mental health challenges, including a geriatric mental health community team.​

    • Address: 1145 Carling Ave, Ottawa, ON K1Z 7K4​

    • Phone (main): 613-722-6521; Geriatric Program: 613-722-6521 ext. 6637​

    • Website: https://www.theroyal.ca (search “Geriatric Program”)​

  • Champlain Healthline – Mental Health for Seniors Directory

    • What it is: Regional directory listing mental health and counselling programs for older adults, including hospital-based and community services that serve Ottawa.​

    • Phone (regional information line example): 613-761-4458​

    • Website: https://www.champlainhealthline.ca (search “Mental Health for Seniors”)​

  • Gilmour Psychological Services – Older Adults (65+)

    • Services: Psychological assessment and therapy for adults 65+ experiencing concerns such as depression, anxiety, grief, health-related adjustment, and caregiver stress.​

    • Phone: Contact form and phone number available on their website’s “Adults 65 & Older” page.​

    • Website: https://www.ottawa-psychologists.com/older-adults-issues​

  • Private Therapy Clinics Serving Seniors (Example: The Resiliency Clinic)

    • Services: Individual therapy for adults and seniors facing anxiety, depression, grief, life transitions, and chronic illness-related stress, offered by registered mental health professionals.​

    • Website: 

How EverHome Concierge Fits In

EverHome Concierge offers non-medical, personalized concierge services that complement these community, government, and health resources for seniors in Ottawa.​

  • Day-to-day support: Services such as daily living assistance, transportation with wait time, errands, home organization, technology help, and event planning help seniors maintain safety, comfort, and independence at home.​

  • Guidance and referrals: During your complimentary 30‑minute consultation, the EverHome team can help identify needs and suggest when public programs, therapy, or transportation services might be helpful alongside concierge care.​

  • Get in touch:

Website: https://www.everhomeconcierge.com

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